NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

Answer Total
Very Good 359
Good 56
Neither Good Nor Poor 8
Poor 5
Very Poor 12
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Doctor was straight forward with his explanation Wednesday 1 July 2026
I came into the surgery and went straight to desk to sign in. The receptionist said that she signed me in. After being there for 45 minutes I asked how long until I'm going to be seen, Just to be told that I hadn't been signed in and that the nurse had gone home. My appointment that I turned up early for had to be re-booked. I recieved an email this morning stating I had missed my appointment and to make sure I call up in future if I'm not able to make an appointment so they could give my appointment slot to someone else...as if me turning up for my appointment and the receptionist not doing her job is my fault Tuesday 30 June 2026
Patience and listening to concerns. Tuesday 30 June 2026
Auto sign in Was called in exactly on time Seen to and finished within 5mins Nurse/ well being check for hrt Tuesday 30 June 2026
Actually Excellent, I always tell people how excellent my G.P is , had a very bad experience at Queens EPU during miscarriage, when I came to my G.P for routine appointment due to abdominal pain, he took his time to listen, exam and gave me a clear plan . I am very grateful DR Peter Naseem Sacheecha. Tuesday 30 June 2026
Thinking overall Receptionists friendly My appointment with Doctor I was happy with explanations that I requested Tuesday 30 June 2026
Dr. Dita excellent at explaining diagnosis. Very helpful. Tuesday 30 June 2026
Was treated very well Tuesday 30 June 2026
The nurses explained the smear test process and made me feel comfortable. Saturday 27 June 2026
Dr Tasmin is dedicated to her field and often consults other doctors for complex issues. I trust her judgement. Dr Vita and Sacheecha are also good. Saturday 27 June 2026